Frequently Asked Questions
Everything you need to know about your order and our collections.
When will my order ship?
Standard orders are typically processed within 3-5 business days. For pre-order items, please refer to the specific shipping date listed on the product page.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and local customs regulations.
What is your return policy?
We accept returns on unworn and unwashed merchandise within 30 days of delivery. Please note that certain limited edition items and intimate apparel may be final sale.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options depending on your region.
Are the products ethically sourced?
We are committed to quality and ethical manufacturing. Our apparel is produced in facilities that adhere to strict labor standards to ensure fair treatment for all workers.